Return Policy

We offer a 30 day return policy on purchases and will refund your order accordingly, what will you need to do is contact Creative Cedar Designs or simply follow these simple steps:

• An order cannot be cancelled once it has been shipped. If you decide to cancel after shipment, our standard return policy will apply. Please read Descriptions of item this will help determine if this is the item you're looking for.

• Returned Items must be in the original packaging and must be in new condition. Otherwise we cannot refund your purchase.

• Please DO NOT assemble or modify a product before returning item, return shipping cost may apply. If parts are needed contact Creative Cedar Designs.

• Please note, Returned item must be in new condition and in original packaging, a minimum restock fee of 20% will apply.

 • For any question about the charges made to your Credit Card, please contact Creative Cedar Designs, For any question about placing an order, please contact Creative Cedar Designs at (888)363-4967 or 423-803-0397.