How To: A Guide to Submitting Part Requests
Our customer service team is small, but mighty. This time of year, the vast majority of their day is spent tracking down alternate phone numbers, finding lost shipments, answering phone calls and emails, assisting with assembly questions, and validating warranty and part requests. The process for requesting missing or damaged pieces is as straightforward as we could make it. We do ask that all parts requests are made via email to support@creativecedardesigns.com. Taking these requests via email allows us to validate pertinent information, while also preventing errors in the spelling of your name or street address. Additionally, the following information...